Our Services

G17 Computer Services

Our Services

We believe firmly that the best place to see a fault in action is where the fault takes place - normally on site or at home. Not only does this allow us to see what the problem is but we also love to talk and teach and during our visit you can ask us anything about IT and anything about the work we do plus you get to see the standard of our work - although, for our domestic customers, if a fault is a bit tricky, some virus clean ups can take hours, we would ask if we can continue work back at base, saves keeping the kettle on the boil till the early hours! G17 is also proud to offer you a range of services to suit your needs from cleaning up old audio recording using the best in studio grade equipment and software, CCTV installation using a range of installation options, wireless networks for home and business as well as public services, network cabling and installation of servers, server operating systems including Linux as well as web design and hosting. Please use the tabs on the right to find out more.

G17 - covering all aspects of your technology requirements.

Our Standards

G17 self regulates to ensure we are up to date with the latest technology so we can offer you the best solution available. We undergo regular training and maintain contact with suppliers to ensure any of the services we provide is understood and supported. This enables us to maintain a high standard of service and also ensures our suppliers understands our business and our customers. We also test the efficiency of our service by role swapping - we put on our customers hat and prove our services are fit for purpose.

computer Services in detail

G17 provides a range of services to the home user. Hardware & Software Provision, Upgrades, Diagnostics, Maintenance, Repairs, Antivirus, Email, backups and much more. We carry all common components that tend to break so we can try and get you up and running in a single visit.

G17 provides a range of business services. Hardware & Software Provision, Security, Backup, UPS, VPN, Remote Access, Remote Monitoring, Wireless and Network Cabling, Racks, Patch Panels, Servers, Workstations, Diagnostics, Provision & Upgrades. Operating System installation & upgrades

Website design & Hosting. G17 use a range of technologies from Bootstrap to content management systems, such as Wordpress.

Once the site has been set up - you can take control or leave the technical side to us through G17 Support Services.

Basic one-page set ups to dynamic websites incorporating Room Booking Systems, Event Ticket Sales, Hotel Bookings and Appointment Schedulers plus online payments.

We learn about our customer needs, look at how your business is modelled, build private tests sites for review before launching. We understand security and its implications and can deploy secure websites based on content and requirement; we don't sell you anything you don't need.

CCTV can be a minefield of complicated jargon, it was for us when we looked into providing this as a service - so we teamed up with one of the biggest UK CCTV suppliers and asked them for training so we could provide, with confidence, a professional service while cherry picking the best technology from a vast range of CCTV solutions available; ensuring you get the right installation to meet your needs.

Part of our CCTV installation service is to come and meet our customers and understand the sort of service required. A site survey is carried out based on your requirement, we will then contact you again with a proposed installation and a quote and include additional notes on the survey if savings can be made or if an existing installation needs enhancing.

Domestic & Business Telecoms. G17 provides an internal telecoms services. From home wiring & extensions, internal broadband moves, (room location moves for example) to Business PABX hardware, programming and setup. We also provide a diagnostic service to help our customers prove a fault away from their own wiring minimising costly visits from telecom service providers where the fault is found to be internal and the customer could be charged for a call out.

Portable Appliance Testing is vital to protect your business and its employees. Electrical safety is not just limited to businesses, of course; landlords, pubs, hotels, teaching establishments and voluntary organisations are also responsible for ensuring the regular testing of all appliances. All portable appliances with a mains plug / lead need testing. This includes: computers, monitors and peripherals requiring mains power audio and telephone equipment requiring mains power kettles, microwave ovens and other kitchen appliances vacuum cleaners extension leads soldering irons glue guns and more. More on PAT Testing here

G17 can destroy data on various formats from VHS, DAT, Floppy’s and Hard Drives using a technique called Degaussing.

Degauss vs. Overwrite

Our equipment produces an erasing field many times stronger than the erasing fields produced by the read/write heads in hard drives and tape drives. The field strength along with the encompassing magnetic field ensure the data is no longer recoverable by computer or laboratory attacks. Since we do not rely on software, our process will also completely and permanently erase failed and damaged hard drives regardless of the operating system or interface.

Hard Drives

G17 uses the Weircliffe BTE 220M to destroy hard drive data. The Weircliffe BTE 220M is SEAP 8500 (Security Equipment Assessment Panel) approved.

There are two levels of degaussing, Type 2 (Higher) and Type 1 (Lower). The BTE 220M meets Type 2.

The BTE 220M alters the magnetic charge on a hard drive, which not only eliminates the data on the drive, but also erases the factory pre-recorded servo tracks - rendering the hard drive unusable.
Other Media

We can offer the same service for VHS, DAT, Floppies, Audio Reel, ZIP Disks, Computer Reel and more - ideal for disposing of CCTV footage, unused recording media such as floppy disks and a host of other reasons why you would want your data securely and permanently erased regardless of the condition of the media

G17 can reset lost passwords, recover lost data.

We offer two levels of data recovery.

Level 1 is through deep scan software on drives that are in a working condition.
Level 2 is through sending drives off to a "Clean Lab" for data recovery

Please review our Terms & Conditions regarding Forensics before contacting us 

G17 provides a photography service where you may require a photographer in relation to various projects you have on the go, for example, a Bed & Breakfast website design requiring high quality images of rooms. G17 photography service is one of our most popular service offerings, so much so that we've created a dedicated website that can be viewed here: G17 Photography Services